Terms & Conditions
A Legal Disclaimer
The information provided by Indigo Springs on its website, packaging, labels, and promotional material is for general informational purposes only. While we strive to ensure accuracy, Indigo Springs makes no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, reliability, or completeness of any information.
Indigo Springs is a packaged drinking water product sourced from groundwater and treated to meet safety and hygiene standards. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Always consult a qualified healthcare professional for personalized hydration or health advice, especially in case of specific medical needs or mineral sensitivities.
Indigo Springs shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of the product or reliance on any information provided by the brand.
All trademarks, product names, and logos are the property of Indigo Springs and may not be used without prior written consent.
Terms & Conditions - The Basics
Last Updated: 31-05-2025
Welcome to Indigo Springs. By accessing or purchasing our products or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing this website, placing an order, or engaging with Indigo Springs in any form (including retail purchases, subscriptions, or promotional offers), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies we may update from time to time.
2. Product Information
Indigo Springs provides packaged drinking water sourced from underground aquifers. While we ensure consistency in quality and mineral content, slight variations may naturally occur due to the source being from groundwater.
All product descriptions, packaging details, and nutritional information provided on our website or marketing materials are for informational purposes only.
3. Orders and Pricing
- All prices are listed in INR and are inclusive of applicable taxes unless otherwise specified.
- We reserve the right to change product pricing, offers, or availability at any time without prior notice.
- Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order due to pricing errors, product unavailability, or suspected fraud.
4. Shipping and Delivery
- Orders will be delivered within the timelines specified at the time of checkout. Delays may occur due to unforeseen logistical issues.
- Shipping charges (if any) will be clearly communicated at checkout.
- In case of delivery failure due to incorrect address or unavailability, re-delivery may incur additional charges.
5. Returns and Refunds
- Due to the consumable nature of our product, we do not accept returns once the product is opened or used.
- If your order is damaged, defective, or incorrect, please contact us within 48 hours of delivery with photo evidence.
- Approved refund or replacement requests will be processed within 7–10 working days.
6. Intellectual Property
All logos, brand names, product designs, website content, and media are the intellectual property of Indigo Springs and may not be used, copied, or reproduced without written consent.
7. Health Disclaimer
While Indigo Springs water is naturally enriched with minerals, it is not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional for personalized health or hydration advice.
8. Limitation of Liability
Indigo Springs will not be liable for any indirect, incidental, or consequential damages arising from use of our products or website, including but not limited to health claims, allergic reactions, or misuse of the product.
9. Governing Law
These Terms are governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Insert your city/state].